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CCNA Collaboration


This is a ten-day course is intended for network video engineers, collaboration engineers, IP telephony and IP network engineers who want to develop and advance their collaboration and video skills in line with the convergence of voice, video, data and mobile applications, the Cisco CCNA Collaboration certification is a job-role focused training and certification program. It will allow you to maximize your investment in your education, and increase your professional value by giving you the skills to help your IT organization meet increased business demands resulting from these technology transitions.


This course consist of the following Cisco Training: 

  • Implementing Cisco Collaboration Devices (CICD)
  • Implementing Cisco Video Network Devices Part 1 (CIVND 1) 
  • Implementing Cisco Video Network Devices Part 2 (CIVND2)


This courses prepares students for Cisco Exams:

  • 210-060 - CICD Implementing Cisco Collaboration Devices
  • 210-065 - CIVND Implementing Cisco Video Network Devices


Upon completion of this course, students will be able to:

  • Describe the compnents of a Cisco Unified Communications solution and identify call signaling and media stream flows 
  • Provide an overview of administrator and end-user interface options in Cisco Unified Communications Manager, Cisco Unified Communications Manager Express, Cisco Unity Connection, and Cisco Unified Communiciations Manager IM and Presence Service. Understand call flows in Cisco Unified Communications Manager and Cisco Unified Communications Manager Express. 
  • Perform endpoint and end-user administration tasks in Cisco Unnified Communications Manager and Cisco Unified Communications Manager Express 
  • Describe the telephony features supported in Cisco Unified Communications Manager and Cisco Unified Communications Manager Express 
  • Administer users in Cisco Unity Connection and Cisco Unified Communications Manager IM and Presence Service, and enable the most commonly used features for both applications
  • Describe how to maintain Cisco Unified Communications solution


The knowledge and skills that a learner must have before attending this course are as follows:

  • Working knowledge of converged voice and data networks
  • Basic knowledge of Cisco IOS gateways
  • Basic knowledge of Cisco Unified Communications Manager and Cisco Unity Connection
  • Foundational IP Networking Knowledge of CCENT, CCNA
  • Working knowledge of Basic IP networking 
  • Knowledge of video conferencing and streaming fundamentals 


****CCNA Routing and Switching would fullfill the Pre-requisites for the Boot Camp****


Implementing Cisco Collaboration Devices (CICD) 1.0

Module 1: Describe the Characteristics of a Cisco Unified Communications Solution 

Module 2: Provision End Users and Associated Devices 

Module 3: Configure Voice Messaging and Presence 

Module 4: Maintain Cisco Unified Communications System 

Module 5: Provide End User Support


Implementing Cisco Video Network Devices, Part 1 (CIVND1

Module 1: Video Conferencing and Streaming Fundamentals 

  • Introduction to Video and Video Applications 
  • Video Technology Basics 
  • Video Protocols and Media 
  • Functional Components of Video Infrastructures 
  • Network Requirements of Video Solutions 
  • Cisco Video Solution Architecture Overview 


Module 2: Cisco Telepresence Endpoint Environmental Requirements and Installation 

  • Environmental Requirements for Video Installations
  • Installing Cisco Telepresence Endpoints and Profile Systems 


Implementing Cisco Video network Dvices Part 2 (CIVND2)

Module 1: Describe the components and architectures of Cisco Business Video Solutions

Module 2: Implement Cisco Collaboration endpoints 

Module 3: Implement Cisco TelePresence endpoints 

Module 4: Implement multipoint conferencing on Cisco Collaboration endpoints

Module 5: Implement Cisco Digital Media Players


What's included?

  • Authorized Courseware
  • Intensive Hands on Skills Development with an Experienced Subject Matter Expert
  • Hands on practice on real Servers and extended lab support 1.800.482.3172
  • Examination Vouchers  & Onsite Certification Testing- (excluding 1-day Adobe, 1-day MS Office and PMP Boot Camps) 
  • Academy Code of Honor: Test Pass Guarantee
  • Optional: Package for Hotel Accommodations, Lunch and Transportation

Training Formats

With several convenient training delivery methods offered, The Academy makes getting the training you need easy. Whether you prefer to learn in a classroom or an online live learning virtual environment, training videos hosted online, and private group classes hosted at your site. We offer expert instruction to individuals, government agencies, non-profits, and corporations. Our live classes, on-sites, and online training videos all feature certified instructors who teach a detailed curriculum and share their expertise and insights with trainees. No matter how you prefer to receive the training, you can count on The Academy for an engaging and effective learning experience.


Instructor Led (the best training format we offer)
Live Online Classroom – Online Instructor Led
Self-Paced Video

Speak to an Admissions Representative for complete details

By far the most competitve price we found, which included exam vouchers, hands on labs, practice test and a true Master of Cyber Security concepts as our Instructor. Franklin Mesa was the best trainer I have ever had and i walked out certified on the last day of my CompTIA Security+ certification bootcamp. 

Marc Alfonso - CompTIA Security + Student


The Academy is one of the best educational values for today's job market.  I studied hard and got certified (A+ and N+).  Even though I had no prior IT experience, I now have a good job replacing obsolete computers in hospitals throughout the country.  At my job interview, I just slid my test scores and certification across the table to the interviewer, who is now my boss.  I was hired the next day.  

Not bad for a 65 year old.

John Arnett- Student 

"I congratulate The Academy for a great facility and good lab computers. The Academy is great and I will definitely be taking more courses and utilizing the services available. Omer Palo is an excellent instructor that truly knows his material. I never felt bored in his class which is a first for me. Thank You."

IT Director, Burger King Corporation

"The instructor Frank Martinez is excellent – he covered so much material in 2 weeks that was unbelievable! He definitely knows what he does and it shows in the way that he conducts each lecture. He is the greatest!"
"Thanks Academy for allowing me to experience the MCSA / MCSE + Security Boot camp."

IT Professional, Florida International University



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