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CCNA Service Provider


In this course, network engineers and technicians will gain the knowledge and skills necessary to implement and support a service provider network. You will focus on using Cisco switches and Cisco routers that are connected in LANs and WANs, and are typically found in the service provider network. You will learn to configure, verify, and troubleshoot the various Cisco networking devices. Through hands-on labs, you will gain practical skills on deploying Cisco IOS/IOS XE and Cisco IOS XR features to operate and support service provider network.

This is a 7 Day course

Exam SPNGN1- Exam 640-875 Building Cisco Service Provider Next-Generation Networks, Part 1 
Exam SPNGN2- Exam 640-878 Building Cisco Service Provider Next-Generation Networks, Part 2 

Students who take this course will learn:

*Use the host-to-host packet delivery process
*Issues that are related to increasing traffic on an Ethernet LAN
*Switched LAN technology solutions to Ethernet networking issues
*Reasons for extending the reach of a LAN and the methods that can be used
*Reasons for connecting networks with routers and how routed networks transmit data by using TCP/IP
*Function of WANs and the major devices of WANs
*Configure PPP encapsulation, static and dynamic routing, and NAT
*Tools used to manage a service provider network


*Familiarity with binary
*Familiarity with IP subnetting
*Basic knowledge of the OSI model
*Basic idea of the operation of TCP/IP
*Basic knowledge of Ethernet*
*Basic knowledge of WAN
*Understanding Networking Fundamentals


Building Cisco Service Provider Next-Generation Networks, Part 1 v1.2

1. IP Fundamentals
*Functions of Networking
*Network Definition
*Network Utilization
*Characteristics of a Network
*TCP/IP Layers and the OSI
*Reference Model
*Layer 2 and Layer 3 Addresses
*Host-to-Host Communication
*IP Addressing Overview
*Types of Addresses
*IPv4 and IPv6 Headers
*Assigning Addresses in IPv6
*Internet Control Message Protocol
*Verifying the IP Address of a Host
*Domain Name System
*IP Addressing and Subnets
*Default Gateways
*IP Address Plan
*TCP/IP Transport Layer
*TCP and UDP Headers
*TCP Connection Establishment
*TCP Connection Teardown
*TCP Flow Control

2. Basic LAN Switching

*History of Ethernet
*MAC Address
*Connecting to an Ethernet LAN
*Ethernet on Layer 1
*Copper Ethernet
*Ethernet Fiber Connection
*Using Switched LAN Technology
*Ethernet Limitations
*Hubs and Collisions
*Switches and Bridges
*Modern Switched Network
*Operating a Cisco Switch
*Cisco IOS Software Features
*Cisco IOS Command Line
*Cisco IOS Configuration
*Startup Process
*Basic Configuration
*Performing Switched Network Optimizations
*Port Settings
*Network Redundancy and Loops
*Spanning Tree Protocol
*Flex Link
*Troubleshooting Switch Issues
*Layered Troubleshooting
*Media Issues
*Port Issues
*Configuration Issues

3. Basic IP Routing

*Functions of Routing
*Router Basics
*Routing Table and Routing Decision
*Building a Routing Table
*Introduction to Cisco IOS XR
*Classes of Cisco Routers
*Cisco IOS XR Command-Line
*Cisco IOS XR Configuration
*Configuring Basic Routing
*Static Route Configuration
*Routing Protocols
*Routing Information Protocol
*Configuring Routing Protocols
*Configuring EIGRP
*EIGRP Configuration
*EIGRP Load Balancing
*EIGRP Authentication
*IPv6 Support in EIGRP

4. Connectivity Technologies

*Access Technologies
*WAN Hardware
*WAN Encapsulation
*Carrier Ethernet
*Service Provider Access, Edge, and Transport Technologies
*Enabling the WAN Internet Connection
*Internet Access Basics
*NAT Basics
*Static NAT
*Dynamic NAT and PAT
*Acquiring Addresses with DHCP
*WAN Encapsulation
*PPP Encapsulation
*POS Encapsulation
*Layer 2 Tunneling Protocol
*IP Security Virtual Private Network
*Generic Routing Encapsulation

5. Network Management and Security
*Collecting Device Data
*Cisco Discovery Protocol
*Simple Network Management Protocol
*Configuring Network Management Tools
*Configuring SPAN
*IP Service Level Agreement
*Network Time Protocol
*Smart Call Home
*Opening a TAC Request
*Network Security
*Implementation of Network Protection
*Attacking a Network
*Switch Security
*Securing Administrative Access
*Cisco Router Security
*Accessing Remote Devices
*Restricting Access to the Switched Network Using AAA
*Implementing Authentication Using the Local Database
*Implementing Authentication Using a Remote
*Authentication Server


Lab 1: Verify Host IP Configuration
Lab 2: Define IP Subnets
Lab 3: Configure Cisco Switches
Lab 4: Configure Basic Router Configuration
Lab 5: Implement Internet Connectivity
Lab 6: Configure Data Link Layer Encapsulation
Lab 7: Configure Network Management Tools
Lab 8: Secure Network Devices
Lab 9: Configure AAA

Building Cisco Service Provider Next-Generation Networks, Part 2 v1.2

1. Service Provider Network Construction
*Introduction to Service Providers
*Interconnecting ISP Networks
*Global IP Address Space Management
*Global Routing
*Cisco IP NGN Architecture
*Components of a Cisco IP NGN Infrastructure Layer
*Cisco IP NGN of the Future

2. Advanced LAN Switching

*Implementing VLANs and Trunks
*Spanning Tree Protocol Enhancements
*Spanning Tree Options
*Routing Between VLANs
*Concept of Inter-VLAN Routing
*Configuring a Router for Inter-VLAN Routing
*Configuring a Layer 3 Switch for Inter-VLAN Routing
*First Hop Redundancy Protocols
*Gateway Redundancy Problem
*Hot Standby Router Protocol
*Virtual Router Redundancy Protocol
*Gateway Load Balancing Protocol

3. Internal Service Provider Traffic Forwarding

*Link-State Routing Protocols
*Service Provider IP and MPLS Core Network
*Link-State Routing Protocol Basics
*Link-State Database and SPF Calculations
*Implementing OSPF
*OSPF Basics
*Adding Interfaces to OSPF
*OSPF Load Balancing
*OSPF Authentication
*Implementing IS-IS
*IS-IS Basics
*Adding Interfaces to IS-IS
*IS-IS Load Balancing
*IS-IS Authentication
*Implementing Route Redistribution
*Route Redistribution Basics
*Route Redistribution into OSPF
*Route Redistribution into IS-IS
*MPLS Basics
*Label Distribution Protocol
*MPLS Configuration

4. External Service Provider Routing

*Introducing BGP
*Interdomain Routing
*AS Types and Redundancy
*BGP Characteristics and Limitations
*Address Families
*Understanding BGP Path Attributes
*BGP Path Attributes
*Establishing BGP Sessions and Processing BGP Routes
*BGP Peering
*External and Internal Border Gateway Protocol
*Network Layer Reachability Information (NLRI)
*Best Route Selection Criteria
*Route Propagation
*Advertising Networks
*Configuring Basic BGP
*Configuring the BGP Process
*Configuring Routing Parameters

5. ACLs and IP Address Translation

*Implementing Access Control Lists (ACLs)
*Standard ACLs
*Extended ACLs
*IPv6 ACLs
*Service Provider Edge Filtering
*Transitioning to IPv6
*Transition Issues
*Carrier-Grade NAT
*IPv6-in-IPv4 Tunneling

6. Cisco Service Provider Platforms

*Cisco Hardware Platform Placement
*Cisco Routers, Switches, and Other Devices
*Cisco Routers in the Core Network
*Cisco Routers and Switches in the Edge and Aggregation Network
*Cisco Routers in the Access Network
*Cisco Switches in the Access Network
*Cisco IOS XR Software Architecture and Features
*Cisco IOS XR Software Architecture
*Cisco IOS XR Software High-Availability Features
*Cisco IOS XR Software Release Cycle
*Software Maintenance Operations on Cisco IOS XR and Cisco IOS XE
*Cisco IOS XR Software Packages
*Cisco IOS XR Software Upgrades
*Installing Cisco IOS XR from the Beginning
*Cisco IOS XR Firmware Updates
*Cisco IOS XE Software Packages
*Configuration Management with Cisco IOS XR Software
*Committing Configuration
*Configuration Rollback Points


Lab 1: Configure Advanced Switching.
Lab 2: Configure Inter-VLAN Routing and Gateway Redundancy
Lab 3: Implanting OSPF
Lab 4: Implement IS-IS
Lab 5: Configure Basic BGP
Lab 6: Implement ACLs
Lab 7: Manage the Cisco IOS XR Package

What's included?

  • Authorized Courseware
  • Intensive Hands on Skills Development with an Experienced Subject Matter Expert
  • Hands on practice on real Servers and extended lab support 1.800.482.3172
  • Examination Vouchers  & Onsite Certification Testing- (excluding 1-day Adobe, 1-day MS Office and PMP Boot Camps) 
  • Academy Code of Honor: Test Pass Guarantee
  • Optional: Package for Hotel Accommodations, Lunch and Transportation

Training Formats

With several convenient training delivery methods offered, The Academy makes getting the training you need easy. Whether you prefer to learn in a classroom or an online live learning virtual environment, training videos hosted online, and private group classes hosted at your site. We offer expert instruction to individuals, government agencies, non-profits, and corporations. Our live classes, on-sites, and online training videos all feature certified instructors who teach a detailed curriculum and share their expertise and insights with trainees. No matter how you prefer to receive the training, you can count on The Academy for an engaging and effective learning experience.


Instructor Led (the best training format we offer)
Live Online Classroom – Online Instructor Led
Self-Paced Video

Speak to an Admissions Representative for complete details

By far the most competitve price we found, which included exam vouchers, hands on labs, practice test and a true Master of Cyber Security concepts as our Instructor. Franklin Mesa was the best trainer I have ever had and i walked out certified on the last day of my CompTIA Security+ certification bootcamp. 

Marc Alfonso - CompTIA Security + Student


The Academy is one of the best educational values for today's job market.  I studied hard and got certified (A+ and N+).  Even though I had no prior IT experience, I now have a good job replacing obsolete computers in hospitals throughout the country.  At my job interview, I just slid my test scores and certification across the table to the interviewer, who is now my boss.  I was hired the next day.  

Not bad for a 65 year old.

John Arnett- Student 

"I congratulate The Academy for a great facility and good lab computers. The Academy is great and I will definitely be taking more courses and utilizing the services available. Omer Palo is an excellent instructor that truly knows his material. I never felt bored in his class which is a first for me. Thank You."

IT Director, Burger King Corporation

"The instructor Frank Martinez is excellent – he covered so much material in 2 weeks that was unbelievable! He definitely knows what he does and it shows in the way that he conducts each lecture. He is the greatest!"
"Thanks Academy for allowing me to experience the MCSA / MCSE + Security Boot camp."

IT Professional, Florida International University



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