OS X Support Essentials (Lion 101) Boot Camp

Description

OS X Lion Support Essentials is a three-day, hands-on course that provides an in-depth exploration of troubleshooting on OS X Lion. This course is designed to give you a tour of the breadth of functionality of OS X Lion and the best methods for effectively supporting users of OS X Lion systems. The course is a combination of lectures and hands-on case study exercises that provide practical real-world experience.


Recommended for:

  • Help desk specialists, technical coordinators, service technicians, and others who support Mac users
  • Technical support personnel in businesses that use Macs for general productivity or creative design
  • Technical coordinators or power users who manage networks of computers running Mac OS X — such as teachers and technology specialists who manage classroom networks or computer labs 

 

Certification: 

Students take the OS X Support Essentials 10.7 Exam to earn Apple Certified Support Professional (ACSP) 10.7 certification

Prerequisites

Students should have the following prerequisite knowledge prior to attending the course:

  • Knowledge of OS X and basic computer navigation 
Contact Us

THE ACADEMY

1.800.482.3172

FTL: 954.351.7040

MIA: 305.648.2000


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