Excellence in Customer Service Boot Camp

Description

This customer service training course offers the tools and techniques needed to provide excellent customer service support. Having a strong customer service team is important to any organization and it often plays a key role in client satisfaction and the building of a loyal customer base. This hands-on course goes into the fundamentals of customer service and transitions into more specific topics such as communicating via different mediums, and particularly the skills required in communicating remotely.

This is a two-day boot camp.

Prerequisites

New and existing employees seeking to enhance their customer service skills, both in-person or in a telephone or electronic-based role.

Contact Us

THE ACADEMY

1.800.482.3172

FTL: 954.351.7040

MIA: 305.648.2000


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